Terms and conditions of Use

Relevant information

It is a necessary requirement for the acquisition of the products that are offered in this site, that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered by our website may be created, charged, sent or presented by a third website and in such case they would be subject to their own Terms and Conditions. In some cases, to acquire a product, registration by the user will be necessary, with the input of reliable personal data and definition of a password.

The user can choose and change the password for their account administration access at any time, in case it has been registered and that is necessary for the purchase of any of our products. www.artenvivo.cl does not assume the responsibility in case that it gives this key to third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases verification may be required via email.

The prices of the products offered in this Online Store are valid only in the purchases made on this website.

 

License

Artenvivo Joyas through its website grants a license for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.

 

Unauthorized Use

If applicable (for sale of software, templates, or other product design and programming) you can not place one of our products, modified or unmodified, on a CD, website or any other medium and offer them for redistribution or resale of any kind.

 

Property

You can not declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers. If not specified otherwise, our products are provided without any warranty, express or implied. In no case will this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.

 

Refund and Guarantee Policy

In the case of products that are non-tangible irrevocable goods, we do not make refunds after the product is shipped, you have the responsibility to understand before buying it. We ask you to read carefully before buying it. We only make exceptions with this rule when the description does not fit the product. There are some products that could have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover manufacturing faults and will only be effective when the product has been used correctly. The guarantee does not cover faults or damages caused by improper use. The terms of the guarantee are associated with manufacturing and operation failures under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:

– According to the technical specifications indicated for each product.
– In environmental conditions according to the specifications indicated by the manufacturer.
– In specific use for the function with which it was designed from the factory.
– In electrical operating conditions in accordance with the specifications and tolerances indicated.

 

Antifraud check

The purchase of the customer can be postponed for the anti-fraud check. It can also be suspended for more time for a more rigorous investigation, to avoid fraudulent transactions.

 

Privacy

This website www.artenvivo.cl guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring a validation of the orders will not be delivered to third parties, unless it must be disclosed in compliance with a court order or legal requirements.

The subscription to advertising email newsletters is voluntary and could be selected at the time of creating your account.

Artenvivo Joyas reserves the right to change or modify these terms without prior notice.